jutawanbet Casino & Sportsbook Data Care

What We Collect on jutawanbet

When you create an account on jutawanbet, we collect your email address, phone number, and a password of your choice. These items are required to send you account notifications, process withdrawals, and prevent unauthorized access. We also ask for your full legal name, date of birth, and home address to comply with anti-money-laundering (AML) law. This information is collected at registration; we do not ask for it again unless you request an account update.

During gameplay, we log your betting activity—wagers, settlements, winnings, and losses—on our servers. This data is used to calculate your account balance, settle disputes, detect fraud, and satisfy government auditing requirements. We also capture technical data: your device type, IP address, browser version, and connection speed. This helps us optimize our mobile app and live-dealer streaming for users in Jakarta, Surabaya, Bandung, Medan, and Semarang.

Payment data is handled separately. When you deposit via DANA, e-wallet, or bank transfer, we receive confirmation from your payment provider that the transfer was successful. We do not store your card details, e-wallet PIN, or bank credentials—those remain on your provider's servers. We store only transaction IDs, amounts, timestamps, and status (completed, failed, pending).

How We Use Your Data

Your personal information on jutawanbet serves five main purposes. First, account administration: we use your email and phone to send login confirmations, password resets, and withdrawal notifications. Second, regulatory compliance: we submit betting records and identity data to relevant authorities where applicable law requires it. Third, fraud prevention: we analyze your login patterns, deposit sources, and betting behavior to detect account takeovers or money-laundering activity.

Fourth, payment processing: we share your name and address with mobile banking, local payment, online payment, and bank partners to confirm that deposits and withdrawals match your identity on file. Fifth, service improvement: we use anonymized aggregate data (e.g., "non-specific info of users prefer mobile over web") to enhance our platform, but we never identify individuals in this analysis.

We do not use your data for marketing emails, SMS campaigns, or promotional push notifications unless you explicitly consent. We do not share your data with affiliate partners, sports betting syndicates, or esports tournament organizers. We do not sell data to third parties under any circumstance.

Third-Party Processors and Data Sharing

Our payment partners (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive your name and address to confirm your identity matches their records. These partners operate under their own privacy policies; we are not responsible for their data practices, only for ensuring we have a data-processing agreement in place with each.

Our hosting provider stores our servers (which hold betting history, account balances, and partial personal data) in data centres that may be located outside Indonesia. Your data is encrypted in transit and at rest, so physical server location does not expose your information. We use industry-standard encryption (TLS 1.3, AES-256) for all sensitive data.

Government bodies and law enforcement may request your account data or betting history through proper legal channels. We comply with valid court orders, subpoenas, and regulatory investigations. We do not fight legitimate legal process, and we do not notify you of government requests unless applicable law permits us to do so.

We collect data only to run jutawanbet safely and in compliance with law. We do not monetize your data or treat it as a business asset to be sold or traded.

How Long We Keep Your Data

We retain your personal data (name, address, ID number) for as long as your account is active. If you request account deletion, we remove identifiable data within 30 days. However, we retain anonymized betting records (transaction IDs, settlement dates, amounts without names) for seven years to satisfy government auditing requirements. We also retain logs of account access (IP addresses, device fingerprints) for 12 months to investigate fraud or security incidents.

If your account is inactive for two years, we may purge your data unless applicable law requires longer retention. We will notify you via email before deletion if we have a valid email on file. You can request early deletion at any time by contacting our support team through the jutawanbet app.

Your Rights on jutawanbet

We recognize your right to access, correct, and delete your personal data. You can request a copy of all data we hold about you by emailing our support team or using the Account Data Request form in the jutawanbet app Settings. We provide this copy within 15 business days in a machine-readable format (PDF or CSV).

You can correct inaccurate information (e.g., wrong address, misspelled name) directly in your jutawanbet account settings or by contacting support. If you request deletion, we remove your identifiable data but may retain anonymized betting records as noted above. We do not charge fees for access, correction, or deletion requests.

• 1
  Access your dataRequest

  Email support or use the app Data Request tool. We respond within 15 business days.

• 2
  Correct inaccuraciesUpdate

  Use Account Settings to update name, address, or contact info. Changes take effect immediately.

• 3
  Request deletionDelete

  Contact support to delete your account and identifiable data. Anonymized records may be retained for auditing.

Cookies and Tracking on jutawanbet

Our jutawanbet app and website use cookies to keep you logged in, remember your preferences, and measure site traffic. Session cookies (temporary, deleted when you close your browser) store your login token. Persistent cookies (stored for up to one year) remember your language preference and whether you have seen our terms of service notice.

We do not use third-party advertising cookies or cross-site tracking pixels. We do not partner with ad networks to follow your behaviour on other websites. Our analytics vendor (which counts page views and user sessions) operates under a data-processing agreement that prohibits them from using our data for their own marketing purposes.

You can disable cookies in your browser settings, but some jutawanbet features (e.g., staying logged in) will not work without them. Our mobile app does not rely on cookies; it uses secure tokens instead.

Security of Your Data on jutawanbet

We encrypt all data in transit using TLS 1.3 (end-to-end encryption between your device and our servers). Data at rest is encrypted with AES-256 encryption. We do not store your mobile banking PIN, local payment password, or bank credentials—only transaction confirmations from your payment provider.

We conduct regular security audits and penetration testing to identify vulnerabilities. We have a responsible disclosure policy: if a security researcher discovers a flaw, they can report it confidentially through our support channels, and we commit to patching within 30 days and crediting the researcher publicly (if desired).

No security system is perfect. If a breach occurs, we notify affected users and government authorities within applicable legal timeframes (typically 72 hours). We provide details on what was compromised and what steps we are taking to prevent recurrence.

Contacting Us About Privacy

If you have questions about this privacy policy, want to request your data, or have a concern about how we handle your information, contact our team through the jutawanbet app (Settings > Help) or via the website contact form. We aim to respond within five business days on weekdays. Responses may take longer during regional holidays (Idul Fitri, Idul Adha, Imlek, Nyepi).

We take privacy concerns seriously and do not dismiss them. If you believe we have violated applicable data-protection law, you have the right to file a complaint with your local data-protection authority. We cooperate with regulatory investigations and provide requested documentation.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our data practices, applicable law, or technology. We notify you of material changes by email (to the email address on file) at least 30 days before they take effect. We post the updated policy on this page with a "Last Updated" date.

Your continued use of jutawanbet after a policy update constitutes your acceptance of the new terms. If you disagree with any change, you have the right to request account deletion and data removal (with the anonymization caveat noted above).

International Data Transfers

Our servers are hosted in data centres that may be located outside Indonesia. By using jutawanbet, you acknowledge that your data may be transferred to and processed in jurisdictions with different privacy standards than your home country. However, all transfers are encrypted, and we impose the same security and privacy standards on international data flows that we apply domestically.

If you are resident in a jurisdiction with strict data-localization requirements, please contact us to discuss options before creating an account.

Children and jutawanbet

Our service is not intended for anyone under the legal age of majority in their jurisdiction. We do not knowingly collect data from minors. If we discover that a minor has created an account, we delete it immediately and do not process any data. Parents or guardians who believe a child has accessed jutawanbet should contact us at once.